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site was hard to use.... |
June 29, 2015 |
| Reviewer:
Luke Stahle from New Westminster , BC Canada
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I really wanted something different for my condo balcony decor. My partner and I love chess so we sought out your site. I had to use the search tab on the site to get a list of what you had to offer. I couldn't easily access a catalog or list of everything u had. I found the piece we wanted - Knight in white. Delivery was quick however once the item was here we soon found out it was made of plastic not wood as we had assumed. It wasn't clear on the ordering site what it was made of. Slightly disappointed but enjoying the piece all the same. I am happy you all are asking for feedback as I think your site could be more user friendly. Hopefully I will win the survey $100 so we can purchase one that is solid wood. Thanks for taking the time to hear us out.
Editor's note: Hi Luke, thank you for the feedback, we are currently working on a new site with better navigation. We have changed the description to say that it is Plastic Giant Chess replacement pieces. Good luck on the draw.
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Excellent customer service! 
Giant Chess Pieces 
